Quality Hotel Emerald - Gisborne

13 Gladstone Road, Gisborne, New Zealand, 4010show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Highlights
9
SuperbBased on  31 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in New Zealand

Use Badge
Overview

Set in the heart of Gisborne, this 4-star hotel features a free car park and a golf course.

The hotel is located close to the beach, 450 meters away from Tairawhiti Museum. The property is in a 20-minute walk to Gisborne city center.

A 10-minute drive will take guests to Gisborne airport.

Rooms

Quality Hotel Emerald offers 48 guestrooms appointed with satellite TV, heating, a safe, a microwave and an iron with ironing board with all the sights of Gisborne within easy access. Some rooms at Quality Hotel Emerald have a view over the city. Other comforts include an electric kettle and a dishwasher for self-catering.

Eat & Drink

Every morning starts with a full-choice buffet breakfast. The on-site in-house restaurant tempts guests with local dishes. The Marina Restaurant and Cafe1874 offer an assortment of dishes within 200 meters of the property.

All visitors are offered a buffet breakfast for a fee. 

Services

There are such business facilities as a business centre, a conference room and a photocopier on the premises.

Relax

Beach facilities at Quality Hotel Emerald include outdoor chaise lounges and umbrellas. The hotel provides horse riding and fishing for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   48.

+ More- Less
Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Free breakfast

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach access
  • Sun terrace
  • Outdoor Jacuzzi

Room view

  • City view
  • Pool view
  • River view

Room features

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Multi-line phone
  • Voice mail
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Gisborne Wine CentreGisborne Wine Centre1400 ftShed 3, 50 The Esplanade
Tairawhiti MuseumTairawhiti Museum1500 ft10 Stout Street
+ More- Less
The Rivers Restaurant and BarThe Rivers Restaurant and Bar300 ftCnr Gladstone Rd & Reads Qy
The Marina RestaurantThe Marina Restaurant600 ftVogel Street
Preet Indian TandooriPreet Indian Tandoori400 ft55 Gladstone Rd
Just ThaiJust Thai500 ft2 Lowe St.
FriendsFriends500 ft61 Gladstone Road
+ More- Less
East Coast Museum of TechnologyEast Coast Museum of Technology3.5 mi67 Main Road Makaraka
Bushmere EstateBushmere Estate4.2 mi166 Main Road RD1 Matawhero
Matawhero WinesMatawhero Wines5.1 miRiverpoint Road
Millton Vineyards & WineryMillton Vineyards & Winery7.1 mi119 Papatu Road Manutuke
+ More- Less
Getting around
Airports
Gisborne (GIS)2.7 mi
Wairoa (WIR)40.9 mi
+ More- Less
Reviews
8.6
SuperbBased on  31  reviews
  • 6.6
    Good

    The rooms were spacious, nice big balcony overlooking the pool. It was nice having a seperate bedroom for the kids. The kids really enjoyed having an onsite pool.

    The windows/doors did nothing to cut out the sound from the waterfall and other guests in the pool. A toaster and Microwave would have increased the eating choices - families don't always want to eat out/can't always afford to eat out everyday! A minor grumble - they advertise Flybuys, but I wasn't asked for my card as I had the next part of the trip in mind I forgot to ask - so we missed out!

  • 9.2
    Superb

    The bed was comfortable - not always an easy thing to find so was pleased with that.We were staying for the Jazz, Blues & roots festival and were rapt that many of the acts were playing at the Emerald. All others were at venues close by. Location is great, right on the cusp on the mariner with a lovely view.

    There was no DVD facility in the room - we were hoping to sit out on the balcony and enjoy the view of the lake with some music in the background but were limited to the clock radio.

  • 8.8
    Superb

    The convenience of the location and the size of the suite.

    Hard to find the front door when new in town and on a busy, week day, there would be no parking nearby. All OK once one has registered.

  • 8.2
    Fabulous

    The hotel was quiet,peaceful and had a relaxed atmosphere.We found the staff to be friendly and helpful. The evening menu in the restaurant offered a wide selection of dishes and wines and what we chose was beautifully cooked and presented. we will certainly use the hotel when next in Gisborne.

  • 8.2
    Fabulous

    Looking at the pool and courtyard. Being on the main street but still close to parks and river. Clean lines in the room. Helpful staff. The Web site had said 2 beds in our room but there was only one in the room we were allocated, I was with my 15 year old daughter (There was just 2 of us) so this was not suitable. The reception staff saw the difficulty even before we went to the room and offered to re allocate rooms which we agreed to once we had seen the room with one bed.

    I found the Carpark confusing. There was no door to the hotel from the 2nd level. On parking for the first time we took our bags into the Exit stairwell to go to the 1st level but found we could not re-enter so had to go to street level with our luggage and re-enter through the main gate - lug our bags back up the main ramp and enter the hotel from the 1st level. Then we had to go back up to the 2nd level of the hotel where our room was. This could have been better explained at reception.

  • 7.8
    Fabulous

    The balcony and the view over the river and mountains was real nice. and a nice saltwater swimming-pool!

    We had problem with the internet in our room, that could not be fixed in three nights! Noisy "local" neighbors at weekends?

  • 10.0
    Exclusive

    Everything, the staff were love ly, security for your car, right down town,We did not eat in dining rooms as all our friends invited us out for all meals.We will go back again next time we visit Gisborne.Thanks Emerald Hotel you made our wekend very special.

  • 10.0
    Exclusive

    Great service, friendly staff and I love the attention to detail in the rooms. Great service and food at the Grill.

  • 6.6
    Good

    Size of the room, the huge balcony, the power shower, bathrobes, great selection of in-room teas and coffees

    A hotel restaurant that 'hardly ever' opens on Sundays is a poor do, considering the high price the hotel charges, and the fact that it is flagged as being open 7 days. Gisborne itself is no place to look for fine dining. Coffee shops that are mostly all shut by 4pm on a Saturday, and a so-called wine bar that closes at 5pm is bizarre. Getting out the hotel's 'guest' carpark may freak you out---it did me. It's on the upper storey and the ramp is almost vertical. I presume the lower floor carpark is for the comfort of hotel staff---guests can't access it.

  • 6.6
    Good

    Location

    My room was the noisiest roomi have ever stayed in ie right on the bend of a bypass road! Restaurant was fully booked for a function. Navigating corridors to rooms a nightmare (if there was a fire you would never find your wsy out).

  • 5.8
    Guest rating

    Easy access to main street Very clean and tidy

    I was staying with my Aunt and stayed there for three nights and found everynight we could hear through the walls the music thumping through the walls of the hotel! Thankfully we did stay a Sunday night and this wasn't so noisy that night but could still hear a bit of the thumping. This was the only fault we found with your hotel. But to be honest you could hear this walking towards our room, and we wouldn't stay there again, as we had a couple of sleepless nights.

  • 6.6
    Good

    When we booked it said that we would be getting Executive Suite with a balcony. On arrival we didn't get the balcony and were put in a room on the corner of a intersection and got no sleep due to the noisey procession of trucks going past from 1.00am through to 3.30am

  • 10.0
    Exclusive

    Great location, very affordable and accommodating staff.

  • 6.6
    Good

    Our stay was pleasant and the hotel itself was comfortable.

    The receptionist on duty at the time was not very friendly and not helpful. We even passed and said hello at times and she did not respond! also there could be more brochures and what to do in gisborne on display,we had to go to the information centre.

  • 10.0
    Exclusive

    Minor leak in shower, smell from drain in bathroom

+ More- Less
Highlights
9
SuperbBased on  31 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in New Zealand

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Gisborne (GIS)2.7 mi
Wairoa (WIR)40.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Hotels nearby
Cities nearby